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Account Help / FAQ

How do I report a lost or stolen debit card?

  • Call 1-800-754-4128. This service is available 24 hours a day, 7 days a week.

How do I activate my new debit card and change my PIN number?

  • Call 1-800-992-3808. This service is available 24 hours a day, 7 days a week.

Does Bank of Walker County offer electronic statements?

  • Yes we do. It's fast, convenient, and secure! Learn more about electronic statements, or call us at 205-295-0033.

Customer Warning

Bank of Walker County never requests your personal or debit card information by e-mail or phone. NEVER give out information requested by e-mail or phone. E-mails directing you to "click here" to update your personal information are almost ALWAYS a scam!


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Lost or stolen debit card: 1-800-754-4128

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